What can I personalise on my eco soy wax candle?
You can personalise almost every aspect of our eco soy wax candles, including:
Label Text: Choose your own message, name, or design for the candle label.
Scent: Select from a variety of fragrances to find the perfect aroma.
Size: Choose the candle size that best fits your needs.
Add-Ons: Add unique touches such as decorative elements such as silver lids, bath salts and bead messages or gift wrapping.
Can I purchase candles individually or in bulk?
Yes, you have the flexibility to purchase candles either individually or in bulk. Whether you need a single candle for a special occasion or a large order for an event, we can accommodate your needs.
What makes your candles eco-friendly?
Our candles are made from eco soy wax, which is a sustainable and renewable resource. Eco soy wax burns cleaner and longer than traditional paraffin wax, producing less soot and reducing indoor air pollution. Additionally, our eco-friendly practices extend to our cardboard packaging, which are made from recyclable materials.
Are your candles suitable for corporate gifts or events?
Absolutely! Our personalised eco soy wax candles make excellent corporate gifts and event favours. For larger orders or custom requirements, corporate clients and event planners (e.g. wedding planners) are encouraged to fill out our custom form to get in touch with us directly. This ensures we can meet your specific needs and provide a tailored quote.
How do I get in touch with you for a custom or bulk order?
If you're interested in placing a custom or bulk order, please fill out our custom form available on our website or contact us vias email. This will allow us to understand your requirements better and get back to you with a personalized quote and further details.
What scents are available for the candles?
We offer a wide range of scents, from classic favourites like lavender and vanilla to seasonal specials and unique blends. We only use premium vegan fragrance oils with scents that are complex and long-lasting. Also, all scents are non-GMO. Check our shop for the current list of available fragrances.
How long does it take to receive my order?
UK Orders
UK Standard Delivery
All orders are Royal Mailed or EVRI Tracked 48 service and the delivery takes 2-3 days from dispatch. Every delivery is dispatched within 2 working days. The Standard costs £3.20.
EXPRESS Delivery
Use our express delivery for Royal Mail or EVRI first class service. The parcel is dispatched within 2 working days and Royal Mail aims to deliver the parcel within 24 hours. The Express Delivery costs £5.00.
FREE Standard UK
Free Standard Royal Mail or EVRI delivery for all orders above £50. The delivery takes 2-3 days from dispatch. Every delivery is dispatched within 2 working days.
Individual orders typically ship within two working days, while bulk orders may take longer. However, all larger orders should be ready to ship within 7 days.
What sizes of candles are available?
We offer two different sizes for our candles – 140ml and 200ml. The black glass candle is only available in 140ml.
Do you offer any discounts for bulk purchases?
Yes, we offer competitive pricing and discounts for bulk orders. Please fill out our custom form with your requirements or contact us via email, and we will provide a detailed quote with applicable discounts.
Do you offer returns or refund?
Please note that we do not offer returns and refunds, particularly on personalised items. However, if there is an issue with your order, please contact us via email. We will be more than happy to assist you and to find a solution.
I've signed up for your email newsletter but I have not received the discount code?
If you are having any trouble with receiving our emails, please check your spam folder or get in touch with us and we can look into this together.
Are your products tested on animals?
No. None of our products or ingredients are tested on animals. We also make sure we source as much as we can from the UK. In addition, they are vegan and non-GMO products.